I submitted my order how long until I see a proof (aka mockup)?

July 20, 2016

That depends on the way you ordered and your submitted artwork.  Mockups are not sent for orders formatted through our CabCreator app -- the head you build is the head you will receive.  For orderes placed using our legacy "Leave the work to us" order process, proof turnaround is dependent on submitted artwork quality.  Please see the matrix below for some general rules of thumb:

Type Description Turnaround
"A" Artwork High-quality raster art (Layered Adobe Photoshop Document, TIFF, JPG, BMP, etc. at 3000 x 3000 pixels or larger) or vector artwork (Adobe Illustrator, CorelDRAW, vector PDF, vector EPS, etc.) 1-2 Business Days or fewer
"B" Artwork 1000 x 1000 pixels - 3000 x 3000 pixels raster art 3-4 Business Days or fewer
"C" Artwork Less than 1000 x 1000 pixel raster art or other "non-standard" file formats like Microsoft PowerPoint, Word, etc. 5-7 Business Days or fewer
From Concept Design based on your description, doodle on a piece of paper, scan, scrapbook, whatever. TBD - based on project scope

Please feel free to send us your artwork for evaluation.  That way we can let you know if there will be any issues before you order.

Also, please note that orders placed using our "Leave the work to us" order process include one mockup and one revision.  Additional mockup revisions are subject to a $15/mockup charge if requested.

3252 New Scotland Road, Building 7
Voorheesville, NY 12186




Register to receive the latest news, sale information and promotional codes from GrilleGraphics.com!

© 2010 - 2019 GrilleGraphics.com, All rights reserved.